Business Systems Analyst

New Brunswick Community College (NBCC) is committed to transforming lives and communities. The College is currently seeking a dynamic and competent individual for the position of Business Systems Analyst. When you work at NBCC, you are a valued team member and a part of a community of leaders who are driven by learning excellence and social and economic development. Position Type: Regular Location: Any NBCC Campus location Salary Range: $64,116 to $77,506 per annum Responsibilities As part of the Finance and Administration Division and reporting to the Manager of Enterprise Applications, the Business Analyst is responsible to respond to the needs of the organization and help deliver technology that supports organizational business goals. The role provides functional support to management on systems design and administration. Undertake the review of business processes in conjunction with current system users, including workflow analysis and functional process charts to identify process improvements. Document the current and desired state of processes noting the size of the change and the stakeholders affected. Conduct cost benefit analysis. Participate in the upgrade of current systems, identifying impacts on users, process change associated with upgrades. Assist with system upgrade and patch testing and documentation. Perform data "audits" to ensure data integrity is maintained. Develop plans and strategies for implementation of new modules, including designing and creating the configuration of those modules. Develop training material on any system changes and deliver training to users. Qualifications Education/Experience: Degree in Computer Science or Business OR a Diploma from a two-year IT / Business program related work experience. Preference may be given to candidates with experience using Peoplesoft Campus and higher education experience. Professional Skills Highly flexible with excellent interpersonal and communication skills and the ability to navigate and build relationships effectively throughout the organization. Working Knowledge/High degree of proficiency with Microsoft Office Suite. Ability to maintain a high degree of professionalism and confidentiality. Demonstrated problem-solving skills, analytical ability, and innovative thinking. Self-motivated, service and results oriented. Ability to work under pressure in a fast-paced environment. Demonstrated ability to work effectively independently and within a team. A desire for continuous learning and growth. Excellent oral and written communication skills in English. Preference may be given to candidates who have experience working in a post-secondary environment. Candidates must clearly demonstrate how they meet these qualifications on their resumes. Other combinations of education and experience may be considered as equivalent. All applicants must be eligible to work in Canada at the time of application. This competition may be used to fill future vacancies at the same level. Skills Business Process Mapping System Configuration & Testing Cost-benefit analysis Process Improvement & Gap Analysis Requirements Gathering & Documentation About New Brunswick Community College (NBCC) With six Campuses across the province, New Brunswick Community College (NBCC) transforms lives and communities across New Brunswick and contributes to the social and economic prosperity of our province. Why work with NBCC? You want to make a difference. By working at NBCC, you can support students in achieving their educational and career aspirations, help meet the needs of employers and contribute to stronger communities across New Brunswick. You want to belong to something bigger. NBCC welcomes the individual experiences and perspectives of our learners, our staff and our partners. We nurture a culture of belonging where everyone feels valued and has opportunities to add value. NBCC is an equal opportunity employer building a dynamic team that is representative of the communities and industries that we serve. We're one of the best places to work in Atlantic Canada. For ten years in a row, we have been named one of Atlantic Canada's Top Employers because of our commitment to families, community service and employee engagement. This includes, paid time off to volunteer, comprehensive benefits packages and professional development opportunities. Are you interested? A culture that is focused on nurturing a sense of belonging for all employees. Become a member of the New Brunswick Public Service Pension Plan. Opportunities for professional development and training. NBCC supports the wellbeing of its employees. We provide free access to an Employee and Family Assistance Program (EFAP). Paid sick and vacation leave. Volunteer leave. Tuition Reimbursement Programs (Employee: Tuition Reimbursement Program AND Family: Tuition Reduction Benefit - Spouse and Children). Curious to learn more about the benefits NBCC has to offer? Visit our Careers Page. All applicants must be eligible to work in Canada at the time of application. This competition may be used to fill future vacancies at the same level. The New Brunswick Community College (NBCC) is committed to being flexible in its operations and to the wellbeing of its employees. This includes considering reasonable requests for alternative work arrangements, when feasible, to meet the changing needs of the College and its students. In order to ensure our student needs are met, flexible work arrangements cannot extend beyond the New Brunswick border. NBCC employees must be living in a location that is a reasonable distance from one of our seven work locations around the Province. NBCC is committed to employment equity and strives to be an equal opportunity employer. We welcome applications from candidates of diverse backgrounds and experiences. Accommodations are available upon request for applicants participating in all aspects of the selection process. All interested candidates are invited to submit a detailed application with a resume by September 14, 2026. All applications will be acknowledged upon receipt.

The Business Systems Analyst is responsible for reviewing business processes and delivering technology solutions that support organizational goals. Key duties include documenting process changes, conducting cost-benefit analyses, and managing system upgrades and user training.

Candidates should hold a degree in Computer Science or Business, or a related two-year diploma. Experience with Peoplesoft Campus and working within a higher education environment is preferred.

• New Brunswick Public Service Pension Plan • Professional development and training • Employee and Family Assistance Program (EFAP) • Paid sick leave • Vacation leave • Volunteer leave • Tuition Reimbursement Program • Tuition Reduction Benefit for spouse and children

• Problem solvingPreferred
• Microsoft Office SuitePreferred
• interpersonal communicationPreferred

Identified from the job description. Confirm important requirements above.

• Business Process Mapping
• System Configuration & Testing
• Cost-benefit Analysis
• Process Improvement & Gap Analysis
• Requirements Gathering & Documentation
• Microsoft Office Suite
• Problem-solving
• Analytical Thinking
• Interpersonal Communication

• Technology
• Education
• Data & Analytics
• Administrative
• Government & Public Sector

Minimum education

College diploma

Minimum experience

2+ years

Apply by

Sep 30, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level