Senior Guidewire Business Analyst

Job summary

Lead requirements gathering, process analysis, and documentation for Guidewire PolicyCenter initiatives, translating business needs into actionable specifications and collaborating with business and technology teams. Support Agile delivery, testing and UAT, integrations, cloud readiness, production support, and stakeholder communication.

Job details

This role leads business analysis activities for Guidewire PolicyCenter projects, including requirements gathering, process analysis, stakeholder engagement, and solution delivery. The successful candidate will partner with business and technology teams to support enhancements, integrations, testing, cloud readiness initiatives, and continuous improvement across property and casualty insurance operations. Client Details A company in the insurance industry based in Markham. Description Lead requirements gathering, analysis, and documentation for Guidewire PolicyCenter initiatives Facilitate workshops, discovery sessions, interviews, and walkthroughs with business and technology stakeholders Translate business needs into clear user stories, business requirements, functional specifications, process flows, data mapping documents, and acceptance criteria/use cases Support PolicyCenter enhancements, integrations, cloud migration readiness, remediation activities, and production support initiatives Analyze current-state and future-state processes, identify gaps, assess impacts, and recommend practical solutions aligned with business objectives Work closely with product owners, development teams, QA, architecture, and business SMEs to ensure requirements are understood and delivered as intended Support Agile ceremonies including backlog refinement, sprint planning, daily stand-ups, demos, retrospectives, and release planning activities Assist QA teams with test scenario review, test case validation, UAT coordination, defect triage, and business sign-off activities Track risks, issues, dependencies, and requirement changes, ensuring timely escalation and clear communication with stakeholders Prepare clear documentation, status updates, presentations, and leadership-ready summaries as required Qualifications: 8 years of experience as a Business Systems Analyst, with a focus on Guidewire-related work for at least 5 years Hands-on experience with Guidewire PolicyCenter implementations, enhancements, integrations, or production support Strong understanding of property and casualty insurance processes, including policy lifecycle, underwriting, rating, endorsements, renewals, cancellations, and related downstream impacts Experience creating business requirements, user stories, acceptance criteria, use cases, process maps, data mapping documents, and traceability documentation Strong experience working in Agile delivery environments using tools such as JIRA and Confluence Ability to work with cross-functional teams including business stakeholders, developers, QA, architects, vendors, and support teams Strong analytical, problem-solving, communication, facilitation, and stakeholder management skills Experience supporting testing activities, UAT, defect management, and production validation Guidewire certification in PolicyCenter or Insurance Suite Analyst preferred Experience with Guidewire Cloud implementations, cloud migration readiness, archive/purging, or remediation initiatives preferred Knowledge of integrations, APIs, data mapping, payment platforms, document generation, or downstream insurance systems preferred Experience with rating, pricing, forms, underwriting rules, transactions, renewals, cancellations, or policy servicing preferred Experience preparing executive-level updates, dashboards, delivery summaries, and governance documentation preferred Profile The successful candidate will bring 8+ years of Business Systems Analyst experience, including at least 5 years working with Guidewire solutions and deep expertise in Guidewire PolicyCenter. They will possess strong knowledge of property and casualty insurance processes and have demonstrated success supporting implementations, enhancements, integrations, and production support initiatives. The ideal candidate will excel at gathering and translating complex business requirements into actionable deliverables, while effectively partnering with stakeholders across business, technology, QA, and architecture teams. They will be highly analytical, detail-oriented, and proactive in identifying risks, gaps, and opportunities for improvement. Strong communication, facilitation, and stakeholder management skills are essential, along with experience operating in Agile environments and contributing to testing, UAT, cloud readiness, and governance activities. Job Offer Hourly compensation ranging from $68.00 to $83.00 CAD. Temporary position in a varied technology department within the insurance industry. Opportunity to work in Markham and contribute to impactful technology projects. If this role aligns with your experience, we encourage you to apply. MPI does not discriminate on the basis of race, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, or based on an individual's status in any group or class otherwise protected under applicable human rights legislation. MPI encourages applications from minorities, women, the disabled and all other qualified applicants

What you’ll do

Lead requirements gathering, process analysis, and documentation for Guidewire PolicyCenter initiatives, translating business needs into actionable specifications and collaborating with business and technology teams. Support Agile delivery, testing and UAT, integrations, cloud readiness, production support, and stakeholder communication.

Requirements

Requires at least 8 years of Business Systems Analyst experience, including 5 years focused on Guidewire, with hands-on PolicyCenter experience and strong knowledge of property and casualty insurance processes. Candidates should have Agile delivery experience, strong requirements and testing skills, and the ability to work effectively with cross-functional stakeholders; Guidewire certification and cloud-related experience are preferred.

Listed skills

• Jira · Preferred
• Integrations · Preferred
• Business analysis · Preferred
• Facilitation · Preferred
• Requirements gathering · Preferred
• Stakeholder Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Guidewire PolicyCenter
• Business Analysis
• Requirements Gathering
• Property And Casualty Insurance
• Agile Delivery
• Stakeholder Management
• User Stories
• Process Analysis
• Data Mapping
• JIRA
• Confluence
• UAT Coordination
• Defect Management
• Integrations
• Cloud Migration Readiness
• Facilitation

Job areas

• Technology
• Software
• Finance & Accounting
• Data & Analytics