Manulife

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Manulife is a global financial services leader, providing innovative solutions to improve customer decisions and lives, with extensive operations and a vast client base worldwide.

Toronto, Ontario

Insurance

5,001+ people

About

Manulife is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We have more than 40,000 employees, over 116,000 agents serving ~34 million customers worldwide, and over $1.3 trillion in assets under management and administration. Visit www.Manulife.com to find out more. For Manulife terms of use, please visit https://www.manulife.com/ca/en/about-us/social-media-policy

Open positions

Senior business analyst

On-site · Toronto

Key team member who will work on business and technology initiatives to identify, document, and analyze business and technical requirements, and provide solutions related to payments processing, real-time money movement, and digital customer experiences. This role supports initiatives including real-time payments (RTR/Real-Time Rails), Interac, debit/credit networks, exchange networks, and modern money movement platforms, as well as the implementation of new technologies and product enhancements across mobile and digital channels. The Business Analyst will work under the guidance of the Pro…

Senior Business Systems Analyst

On-site · Waterloo

As a Senior Business Systems Analyst, you will own requirements for business-critical initiatives and connect strategy with delivery for the products our customers and advisors rely on. You will lead discovery with senior stakeholders, analyze the processes and systems behind each request, and ensure solutions address the underlying business need. You will lead analysis for medium-sized initiatives from inception through benefits realization, influence scope and prioritization, resolve competing stakeholder needs, and strengthen analysis practices across the team. Success in this role requi…

Digital product owner

On-site · Waterloo

We are seeking an experienced Digital Product Owner to lead the implementation of our digital product initiatives, ensuring they meet business goals and exceed customer expectations. In this role, you will champion a user-centric culture, acting as the voice of both the business and the customer, and guiding the strategy and usability of our digital products. You will collaborate with a cross-functional team to develop innovative product strategies that simplify consumer journeys and deliver outstanding solutions. Your insights will drive process improvements and innovation, making a signific…

Business Systems Analyst

On-site · Toronto

Join our Insurance Technology Team! Our Value Stream is modernizing advisor- and client-facing platforms and technologies to provide our customers and business partners with secure, reliable, dynamic, and efficient digital experiences. We are looking for a Business Systems Analyst who enjoys connecting business needs with technology solutions. You will work across product, engineering, architecture, quality engineering, and other technology teams to translate business needs into clear technical requirements, assess impacts across interconnected systems, and help deliver solutions supportin…

Product Owner

On-site · Waterloo

Join Manulife, a leading international financial & insurance services provider, helping people make decisions easier and lives better. Manulife is on a journey to become a customer obsessed, digital leader; we’re transforming, and we need you! Individual Insurance Canada (IIC) & Guaranteed Wealth Solutions (GWS) has designed the broadest product shelf and offer the most innovative tools to help our customers every step of the way. We have a clear vision of our strategy, and the result will be exceptional experiences for our customers. The IIC & GWS Product Owners are part of the Digital Del…

Director & chief product owner

On-site · Waterloo

The Director & Chief Product Owner acts as the value stream lead and is responsible for defining desirable, viable, feasible, and sustainable solutions that meet end user needs. They are focused on executing continuous improvements within their value stream to ensure value is being consistently delivered to end users. They act as a bridge between the business and development teams, ensuring that the product strategy aligns with the overall business objectives, the development teams understand and deliver on objectives, and delivery expectations are set and managed with key stakeholders. We a…