The POS and payments platform powering the businesses at the heart of our communities.
Montreal, Quebec
Our unified platform fuels retail and hospitality ambitions with the technology and insights needed to simplify operations, scale efficiently and deliver exceptional customer experiences. From online and in-store operations to multichannel sales, global payments, inventory management tools and data-driven insights, Lightspeed helps businesses make work flow, grow sustainably and thrive in every market. Founded in Montréal in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With global teams across North America, Europe and Asia Pacific, we support merchants in over 100 countries.
Hybrid · Toronto
You will own the strategy and implementation of the customer health score program, turning customer data into actionable insights for retention and growth. You will also lead impact analysis on CX initiatives and provide data-driven recommendations to leadership across GTM, P&T, and Finance.
Hybrid · Montréal
Own the strategy, implementation, and enablement of the customer health score program to drive retention and expansion. Translate complex customer data into actionable business recommendations for leadership across GTM, P&T, and Finance.
Hybrid · Montréal
The analyst will lead the strategy and implementation of the customer health score program to drive retention and expansion. They will also transform complex data trends into actionable business recommendations for leadership and cross-functional teams.