LC

Lightspeed Commerce

Verified Job Source

The POS and payments platform powering the businesses at the heart of our communities.

Montreal, Quebec

Software Development
1,001–5,000 people

About

Our unified platform fuels retail and hospitality ambitions with the technology and insights needed to simplify operations, scale efficiently and deliver exceptional customer experiences. From online and in-store operations to multichannel sales, global payments, inventory management tools and data-driven insights, Lightspeed helps businesses make work flow, grow sustainably and thrive in every market. Founded in Montréal in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With global teams across North America, Europe and Asia Pacific, we support merchants in over 100 countries.

Open positions

Senior Business Analyst, Voice of Customer Insights

Hybrid · Montréal

Own the strategy, implementation, and enablement of the customer health score program to drive retention and expansion. Translate complex customer data into actionable business recommendations for leadership across GTM, P&T, and Finance.

Senior Business Analyst, Voice of Customer Insights

Hybrid · Toronto

You will own the strategy and implementation of the customer health score program, turning customer data into actionable insights for retention and growth. You will also lead impact analysis on CX initiatives and provide data-driven recommendations to leadership across GTM, P&T, and Finance.