Jobs in North Vancouver, BC

Job summary

Lead process discovery and mapping, document business requirements, and facilitate interviews and working sessions with subject matter experts. Partner with the Product Owner and stakeholders across People & Culture, Technology, and the broader business to identify improvements and produce documentation that supports solution design and delivery.

Job details

JOB DESCRIPTION Insight Global is hiring a P&C Business Analyst in a net new position for a large North American retailer. You will support the discovery and design of scalable People & Culture processes by leading end-to-end process mapping, documenting business requirements, and facilitating interviews and working sessions with subject matter experts. In this 9-month contract role, you will join the P&C Global People Analytics & Systems team and partner closely with the Product Owner, People Systems to refine requirements, map current and future state processes, and help translate business needs into clear, actionable inputs for delivery. You will work across multiple P&C capabilities and partner with stakeholders in P&C, Technology, and the broader business to understand current state processes, identify opportunities for improvement, and create high-quality documentation that supports solution design and delivery. This role emphasizes structured analysis, stakeholder engagement, strong communication, and the ability to connect process, systems, and business needs in a clear and practical way. REQUIRED SKILLS AND EXPERIENCE • You have 3+ years of experience in a business analyst or process analyst role, ideally supporting HR, HCM, or People & Culture processes. • You have certification in Lean Six Sigma or an accredited business analysis designation, or equivalent practical experience applying structured analysis methods. • You have strong experience with end-to-end process mapping, requirements gathering, and documenting current and future state workflows. • You are confident facilitating interviews, workshops, and working sessions with subject matter experts and cross-functional stakeholders. • You can translate complex business needs into clear, structured documentation and actionable requirements. • You have excellent verbal and written communication skills, high attention to detail, and a strong ability to organize information clearly. • You are comfortable working through ambiguity, asking thoughtful questions, and building alignment across stakeholders. • Experience with Workday or other enterprise HR systems is an asset. • You are proficient with tools such as Excel, PowerPoint, Miro, JIRA and documentation platforms used to capture requirements and process flows. As part of our recruitment process, AI-assisted tools may be used to support candidate screening, resume review, interview note-taking, and application evaluation. These tools are intended to help improve efficiency and consistency throughout the hiring process. All hiring decisions remain subject to human review, and candidates are assessed based on their qualifications, skills, experience, and alignment with the requirements of the position.

What you’ll do

Lead process discovery and mapping, document business requirements, and facilitate interviews and working sessions with subject matter experts. Partner with the Product Owner and stakeholders across People & Culture, Technology, and the broader business to identify improvements and produce documentation that supports solution design and delivery.

Requirements

Requires at least three years of business or process analysis experience, ideally supporting HR, HCM, or People & Culture processes, along with strong process mapping and requirements documentation skills. Candidates should have structured analysis experience or a relevant certification, be confident facilitating stakeholder sessions, and be proficient with tools such as Excel, PowerPoint, Miro, and JIRA; Workday or other enterprise HR systems experience is an asset.

Listed skills

• Attention to detail · Preferred
• Microsoft Excel · Preferred
• Communication · Preferred
• Business analysis · Preferred
• Workday · Preferred
• Requirements gathering · Preferred
• Cross-Functional Collaboration · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• End-to-End Process Mapping
• Requirements Gathering
• Current and Future State Workflow Documentation
• Stakeholder Engagement
• Interview and Workshop Facilitation
• Business Analysis
• Process Analysis
• Structured Analysis
• Business Requirements Documentation
• Cross-Functional Collaboration
• Communication
• Attention to Detail
• Workday
• Excel
• PowerPoint
• Miro

Job areas

• Human Resources
• Data & Analytics
• Retail
• Technology