Jobs in Acheson, AB

Job summary

The Senior Business Analyst leads functional analysis and application stewardship for complex enterprise initiatives, including Microsoft D365 and integrated SaaS platforms. They are responsible for defining business needs, managing stakeholder relationships, and ensuring that system changes deliver measurable business value and operational readiness.

Job details

Overview Fountain Tire is seeking a dedicated Senior Business Analyst to be a key player in our Business Applications team based in our South Edmonton Corporate Head Office. The purpose of this role is to lead functional analysis and business application stewardship for complex enterprise initiatives across Fountain Tire’s application portfolio, including Microsoft D365, Tire365, and integrated SaaS applications. The Senior Business Analyst owns assigned business and application domains, guides business analysis planning and execution, shapes solution direction with stakeholders and technology partners, and ensures changes deliver measurable business value, operational readiness, and sustainable adoption. What do we offer at Fountain Tire? At Fountain Tire, we’re committed to supporting our Associates’ well-being and financial future. Together, these benefits reflect our core purpose: helping people get there – safely, sustainably, and successfully. Competitive salary starting at $95,000 per year A Short-Term Incentive Program with a target incentive of 10% to recognize your contributions to the organization Comprehensive benefits package including health, dental, and vision care, along with life insurance and short/long term disability programs Competitive RRSP matching program, helping you plan for a secure and successful retirement Policies and programs that support a balanced lifestyle and an easy commute to our office located close to the Calgary Trail and Southside Anthony Henday Discounts for you and your family on tires, parts, and services at all Fountain Tire locations Key Responsibilities: Lead application-level support analysis for D365, Tire365, and integrated SaaS applications, including complex incident triage, root cause analysis, business impact assessment, and resolution coordination with vendors and internal technology teams. Strengthen system reliability by overseeing defect analysis, validating fixes, confirming production readiness, and identifying recurring trends that require process, data, or system improvement. Prioritize operational issues and enhancement opportunities based on business impact, urgency, risk, customer or store impact, and alignment to business application priorities. Lead analysis of business workflows, operational data, performance trends, and enterprise application capabilities to identify improvement opportunities using structured business analysis practices aligned to BABOK. Lead current-state and future-state analysis to define business needs, capability gaps, process impacts, risks, dependencies, and opportunities for strategic improvement. Develop and validate business case inputs, including problem or opportunity definition, options analysis, expected benefits, costs, risks, assumptions, dependencies, and recommended approach. Lead elicitation, analysis, documentation, and validation of business, functional, reporting, data, non-functional, and transition requirements, user stories, and acceptance criteria aligned with business outcomes. Define business analysis plans for complex initiatives, including analysis scope, stakeholder engagement approach, deliverables, timelines, dependencies, risks, communication needs, and governance touchpoints. Maintain and improve domain-level documentation of processes, integrations, workflows, decisions, and system behaviors to support knowledge transfer, operational continuity, and auditability. What does it take to get on track? Diploma or degree in Business, Information Technology, Business Analysis, or a related field. Business analysis certification; Certified Business Analysis Professional, or equivalent. 7+ years of progressive experience in business analysis, enterprise applications, ERP implementation, or business transformation. Advanced knowledge of SaaS applications, Microsoft D365, Tire365, and integrated enterprise systems. Ability to analyze complex data, define reporting requirements, establish KPIs, and connect insights to business decisions, adoption tracking, and benefit measurement. Awareness of emerging capabilities such as AI-enabled services, automation, and advanced analytics, with the ability to assess business use cases, data needs, risks, and value potential. Strong stakeholder management, communication, negotiation, and facilitation skills across business, technology, and vendor groups. Strong ability to conduct strategy analysis, including business case support, current-state and future-state assessment, gap analysis, value definition, and benefit measurement. At Fountain Tire, you would have a great place to work! If you’re a proactive and skilled business analyst looking to make a difference in a supportive and dynamic environment, we encourage you to apply online today! We use automated technology-assisted tools to help streamline our hiring process. These tools operate under strict privacy and fairness standards. Final decisions are always made by our hiring teams.

What you’ll do

The Senior Business Analyst leads functional analysis and application stewardship for complex enterprise initiatives, including Microsoft D365 and integrated SaaS platforms. They are responsible for defining business needs, managing stakeholder relationships, and ensuring that system changes deliver measurable business value and operational readiness.

Requirements

Candidates must possess a diploma or degree in a relevant field along with a professional business analysis certification. A minimum of 7 years of progressive experience in business analysis, ERP implementation, or business transformation is required.

Benefits

• Health care
• Dental care
• Vision care
• Life insurance
• Short term disability program
• Long term disability program
• RRSP matching program
• Employee discounts

Listed skills

• Data analysis · Preferred
• Vendor Coordination · Preferred
• Root Cause Analysis · Preferred
• Business analysis · Preferred
• Project management · Preferred
• Process Improvement · Preferred
• Stakeholder Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Business analysis
• Microsoft D365
• SaaS applications
• Root cause analysis
• Stakeholder management
• Business case development
• Requirements elicitation
• Process improvement
• Data analysis
• Strategic analysis
• Gap analysis
• Project management
• Operational readiness
• Vendor coordination
• KPI definition
• Business Analysis Body Of Knowledge (BABOK)
• Functional Analysis
• Workflow Management
• Production Readiness
• Advanced Analytics
• Business Decisions
• Knowledge Transfer
• Planning
• Artificial Intelligence
• Application Portfolio Management
• Automation
• Business Analysis
• Business Software
• Business Case
• Business Continuity Planning
• Business Technologies
• Business Transformation
• Business Valuation
• Certified Business Analysis Professional
• Software As A Service (SaaS)
• Communication
• Information Technology
• Discounts And Allowances
• Optometry
• Gap Analysis
• Governance
• Key Performance Indicators (KPIs)
• Negotiation
• Operational Data Store
• Stakeholder Engagement
• Stakeholder Management
• Timelines
• Triage
• User Story
• Coordinating

Job areas

• Technology
• Data & Analytics
• Software
• Management & Leadership
• Consulting
• Business Analyst
• Business Analyst (General)
• Management and Organization Analysts
• Management Analysts