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Détails du poste

This job posting is available in French only due to the location of publication. Votre rôle, votre impact En tant qu’analyste d’affaires Salesforce, vous jouerez un rôle clé dans l’analyse, la transformation et l’optimisation des processus d’affaires au moyen de la plateforme Salesforce. Vous agirez comme intermédiaire stratégique entre les parties prenantes d’affaires et les équipes TI afin d’assurer que les solutions Salesforce livrées répondent aux besoins d’affaires, aux exigences réglementaires et aux objectifs organisationnels. Our mission, your future As a global network of trusted advisors, we create cutting-edge technological solutions to overcome today’s challenges and anticipate tomorrow’s needs. It all starts with the collaboration of a diverse team of passionate innovators, each driven to make a difference. Together, we challenge the status quo and push each other to new heights. Ready to leave your mark on engaging mandates and shape the future through digital transformation and strategic consulting? Take your ambitions to the next level and discover your next exciting challenge with us! Our offer * Balance that works for you: Work-life balance helps us stay at our best. With flexible work options and our Unlimited Vacation Plan, you can rest and recharge when you need it most. * Support for your well-being: Our benefits are designed with optimal health and wellness in mind. You’ll have access to 24/7 virtual healthcare, as well as an extensive wellness portal that provides tools and resources to support your physical, mental, emotional and financial well-being. * Continuous growth and learning: Through partnerships with world-renowned education leaders, we provide access to thousands of top-rated online courses and certifications. With exclusive leadership programs and a tuition reimbursement program for external training, we set you up to achieve your ambitions. * Ownership with opportunity: Through our Employee Share Purchase Plan with matched contributions, you become a shareholder, directly benefiting from our collective achievements. Our commitments * Equal employment opportunity: Alithya is committed to providing an inclusive workplace through the implementation of an equal employment opportunity program. We encourage women, Indigenous peoples, visible and ethnic minorities, and persons with disabilities to apply. * An inclusive path to success: Fostering an environment where you can thrive starts with ensuring an accessible recruitment process. If you require any accommodations, we welcome you to contact us. For more information, please visit our accessibility page: https://www.alithya.com/en/accessibility [https://www.alithya.com/en/accessibility].

Ce que vous ferez

You will act as a strategic intermediary between business stakeholders and IT teams to optimize business processes using the Salesforce platform. Your role involves designing and delivering tailored Salesforce solutions that meet regulatory requirements and organizational objectives.

Exigences

Candidates must have solid experience in business process transformation via Salesforce and expertise in regulated environments like financial services. Proficiency in Salesforce clouds and advanced English communication skills are required for this role.

Avantages

• Unlimited vacation plan • Virtual healthcare • Wellness portal • Tuition reimbursement • Employee share purchase plan • Flexible work options

Compétences indiquées

• Service à la clientèle · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Salesforce
• Business process analysis
• Sales Cloud
• Service Cloud
• Financial Services Cloud
• CRM
• Stakeholder management
• Business analysis
• Digital transformation
• Strategic consulting
• Risk management
• Compliance
• KYC
• AML
• Customer service
• Communication

Domaines d’emploi

• Technology
• Consulting
• Finance & Accounting
• Customer Service & Support
• Software