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Job summary

The Business Systems Analyst acts as an intermediary between business and technology teams to define, document, and implement Guidewire solutions. They are responsible for analyzing business processes, translating requirements into user stories, and supporting the delivery cycle through testing and production issue resolution.

Job details

As Guidewire Business Systems Analyst (BSA), you’ll join a team contributing to a strategic transformation program in property and casualty insurance. You’ll help to further develop Guidewire solutions by acting as a link between the business and technology teams. You’ll work closely with business partners, developers, architects and quality specialists to define, document and implement solutions that meet the organization’s needs. You’ll help define requirements and work on process analysis and continuous improvement for delivery practices and solutions. You’ll play an active role in implementing Guidewire initiatives in an Agile environment, ensuring alignment between business needs, proposed solutions and organizational objectives.f business and the organization. Coordination is critical. You interact with many stakeholders working in a wide range of fields. You lead and serve as a systems specialist for your unit, clients and practitioners. More specifically, you will be required to: Act as an intermediary between business teams and technology teams to gather, analyze and document business and functional needs Be involved in analyzing business processes and recommend solutions aimed at improving operational efficiency and business value Translate business needs into user stories, business rules, functional specifications and other deliverables as required to implement solutions Prepare impact analyses, process diagrams and functional documentation to support the design and delivery of solutions Work with developers, quality specialists, architects and business partners throughout the delivery cycle to ensure a common understanding of needs and solutions Help analyze, design, plan and implement Guidewire solutions Help define test cases and support functional validation and user acceptance activities Follow up on incidents, change requests and functional issues with relevant teams Help resolve production issues and provide user support when required Actively participate in Agile ceremonies and contribute to the continuous improvement of delivery processes, practices and methods. What we offer* Competitive salary and annual bonus 4 weeks of flexible vacation starting in the first year Defined benefit pension plan that provides predictable, stable income throughout retirement Group insurance including telemedicine Reimbursement of health and wellness expenses and telework equipment * Benefits apply based on eligibility criteria. #LI-Hybrid What you bring to the table Bachelor's degree business administration, IT, information systems or in a related field A minimum of six years of relevant experience in business analysis or functional analysis, including three years as a business systems analyst (BSA) and three years with the Guidewire platform Please note that other combinations of qualifications and relevant experience may be considered Property and casualty insurance experience Experience in collecting, analyzing and documenting business and functional requirements Experience in drafting user stories, functional specifications, business rules and impact analyses Experience in delivering projects in Agile mode and in the preparation and execution of functional and user acceptance tests Guidewire Certified Ace certification Knowledge of French is required Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients Advanced knowledge of application integration concepts and REST/SOAP, XML and JSON technologies Advanced knowledge of business processes in property and casualty insurance Knowledge of collaboration and work management tools, including Jira, Confluence, Visio, and the Microsoft Office Suite Knowledge of underwriting, billing, and claims processes in the property and casualty insurance industry Action oriented, Business insight, Complexity, Customer Focus, Differences, Nimble learning Equity, Diversity, Inclusion and Accessibility At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve. If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask! Trade Union (If applicable) Job Family Information technology (FG) Unposting Date 2026-10-12

What you’ll do

The Business Systems Analyst acts as an intermediary between business and technology teams to define, document, and implement Guidewire solutions. They are responsible for analyzing business processes, translating requirements into user stories, and supporting the delivery cycle through testing and production issue resolution.

Requirements

Candidates must hold a bachelor's degree in a relevant field and possess at least six years of experience, including three years specifically with the Guidewire platform. Proficiency in property and casualty insurance processes and Agile methodologies is required, along with strong documentation and analytical skills.

Benefits

• Competitive salary • Annual bonus • 4 weeks of flexible vacation • Defined benefit pension plan • Group insurance • Telemedicine • Reimbursement of health and wellness expenses • Telework equipment

Listed skills

• REST APIs · Preferred
• Jira · Preferred
• Agile · Preferred
• Business analysis · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Guidewire
• Business analysis
• Functional analysis
• Agile
• User stories
• Functional specifications
• Business rules
• Impact analysis
• Property and casualty insurance
• REST
• SOAP
• XML
• JSON
• Jira
• Confluence
• Visio
• Business Process
• Change Requests
• Agile Methodology
• English Language
• Coordinating
• Information Systems
• Business Analysis
• JIRA
• Microsoft Visio
• Continuous Improvement Process
• Business Administration
• French Language
• Microsoft Office
• Business Valuation
• Information Technology
• Customer Service
• Atlassian Confluence
• Operational Efficiency
• Action Oriented
• Billing
• User Acceptance Testing (UAT)
• User Story
• Underwriting
• Extensible Markup Language (XML)
• Enterprise Application Integration
• Telehealth
• Functional Requirement
• Experimental Learning
• Functional Specification
• Business Systems Analysis
• Process Analysis
• Casualty Insurance
• Functional Analysis

Job areas

• Technology
• Software
• Finance & Accounting
• Data & Analytics
• Consulting
• Infrastructure Operations Analyst
• Training Consultant
• Training and Staff Development Professionals
• Training and Development Specialists