Sales Development Representative - Montreal

7 juin 2019
Industries TI: Logiciel
Catégories Gestion de Projets, Analyse d'Affaires, Vente, Développement d'Affaires, Télévente - Télémarketing - Vente Interne, Consultation - Analyste d'affaires, Support aux Ventes, Analyse d'affaires, Gestion des Ventes
Montreal, QC

Summary: 

The Sales Development Representative is responsible for generating qualified opportunities for the sales force through a combination of inbound & outbound efforts. They also serve as the main point of contact to build relationships with incoming calls and web inquiries. The role is 100% dedicated to lead management and nurturing leads.  #LI-AC1

Responsibilities:

  • Build rapport with contacts by offering resources (webinar invitations, white papers, relevant blog articles, etc.) and understanding where the prospect is in the buying process
  • Transform Marketing leads to Sales Opportunities that meet a minimum qualification criteria (BANT), by educating and challenging prospective buyers
  • Partner with field sales reps on outbound prospecting and competitive strategies to generate opportunities
  • Assist in live inbound chats and phone calls and follow-up via phone and email on leads from web, events, email campaigns, etc.; ask for referrals 
  • Follow best practices for maintaining Salesforce.com database accuracy and completeness by updating records regularly
  • Assigns and uses lead nurturing process on ICP accounts not ready to buy
  • Searches internal and external subscription databases, LinkedIn, etc. for additional key contacts within existing companies

Qualifications:

  • BA/BS degree and/or equivalent experience
  • Excellent written and verbal communication skills in English
  • Excellent written and verbal communication skills in French (required)
  • Strong rapport building phone communication skills
  • Great problem solver, ability to actively listen and evaluate prospect/customer needs
  • Comfortable reaching out to new contacts via phone and/or other channels
  • Ability to multitask and strong time management skills
  • Resourceful and ability to adapt quickly to a changing environment
  • Professional educational experience
  • Ability to work in a team environment
  • Driven to exceed defined targets and quotas

Additional Requirements:

  • Salesforce.com experience is a plus
  • Business-related application skills (e.g. Outlook, Word, Excel, PowerPoint) needed
  • Outreach experience is a plus
  • Clearbit and Zoom info experience is a plus
  • LinkedIn experience is a must
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