Business Systems Analyst

Job summary

The Business Systems Analyst bridges business needs and system design by leading requirements gathering and defining functional specifications. They collaborate with cross-functional teams to optimize processes and ensure high-quality delivery in an Agile environment.

Job details

Job Title: Business Systems Analyst FLSA Status: Exempt Employment Status: Full-time Location: Denver, CO (primarily remote; must reside in Colorado and be able to attend periodic in‑person meetings in Denver) Reports To: Product Manager Salary range: $110,000-$125,000 per year, depending on experience and qualifications. This range is a good-faith estimate for this position for Colorado-based candidates. Job Summary The Business Systems Analyst is responsible for bridging business needs and system design for Forta’s products. This role leads requirements gathering, analyzes systems and data flows, defines detailed functional and technical specifications, and collaborates closely with Product, Engineering, UI/UX, and QA. The Business Systems Analyst uses strong domain knowledge in financial services—ideally mortgage lending—to design scalable solutions, optimize processes, and support high-quality delivery in an Agile environment. KEY RESPONSIBILITIES REQUIREMENTS & ANALYSIS * Lead conversations with business users and stakeholders to understand functional and technical needs. * Translate business needs into clear, detailed user stories, process flows, and system requirements. * Analyze existing systems, interfaces, and workflows to identify gaps, dependencies, and opportunities for improvement. * Define functional and non-functional requirements, including performance, reliability, and security expectations. SYSTEM SPECIFICATION & SOLUTION DESIGN * Prepare detailed system specifications, sequence diagrams, data mapping documents, and integration flows. * Work closely with solution architects and developers to design feasible, scalable solutions that align with product and architectural standards. * Contribute to defining technical acceptance criteria and participate in design and technical review sessions. * Collaborate with UI/UX designers to create or enhance user interfaces, ensuring alignment between business requirements, system functionality, and user experience best practices. PROCESS OPTIMIZATION * Employ analytical and data-driven techniques to evaluate current workflows and user journeys. * Recommend and help implement process improvements to simplify user experiences, reduce manual effort, and improve system efficiency and reliability. * Document current-state and future-state processes and ensure alignment with business goals and controls (including accounting/finance needs where applicable). QUALITY ASSURANCE & UAT SUPPORT * Collaborate with QA to support test planning and ensure coverage of business and system requirements. * Develop and/or review test cases based on user stories, requirements, and acceptance criteria. * Support and coordinate user acceptance testing (UAT) with business stakeholders, helping to validate that delivered features meet requirements. * Help triage defects and clarify requirements throughout the testing and release cycle. REPORTING, VISUALIZATION & STAKEHOLDER COMMUNICATION * Use data and visualization tools to create dashboards, reports, and infographics that clearly communicate insights, trends, and solution impacts. * Present findings, recommendations, and system changes to both technical and non-technical stakeholders. * Maintain requirements, specifications, and related artifacts in tools such as Jira and Confluence to provide transparency and traceability. CROSS-TEAM COLLABORATION & AGILE DELIVERY * Work closely with Product Managers, Engineers, QA, UI/UX, and other stakeholders across business and IT teams. * Participate in Agile ceremonies (daily stand-ups, sprint planning, reviews, and retrospectives) and ensure requirements are well understood by the team. * Coordinate with offshore development and QA teams, including working flexible hours as needed to support collaboration across time zones. The duties and responsibilities described above are intended to outline the general nature and level of work for this role and are not an exhaustive list of all tasks. Candidates must be able to perform the essential functions of the job with or without reasonable accommodation. Forta Solutions will provide reasonable accommodations to qualified individuals with disabilities in accordance with applicable law. REQUIREMENTS * Bachelor’s degree in Finance, Business, Computer Science, Information Systems, or related discipline. * 4+ years of experience as a Business Analyst and/or Systems Analyst in financial services. * Prior experience working on transaction-heavy systems (e.g., lending, payments, capital markets, or treasury platforms). * Basic understanding of systems grounded in accounting principles (e.g., chart of accounts, journal entries, debits, and credits). TECHNICAL & DOMAIN SKILLS * Strong experience writing user stories, use cases, process flows, and functional specifications. * Deep understanding of system integration concepts, APIs, and data mapping between systems. * Proficiency with tools such as Microsoft Excel and Visio (or similar diagramming tools). * Familiarity with Jira, Confluence, and other product lifecycle or requirements management tools. * Comfortable participating in Agile ceremonies (Scrum, Kanban, XP, etc.). CORE COMPETENCIES * Excellent verbal and written communication skills; able to translate between business and technical audiences. * Strong problem-solving and analytical skills with attention to both user experience and underlying system behavior. * Systems thinking and methodical attention to detail. * Collaboration-oriented mindset with a desire for continuous improvement. * Strong organizational skills with the ability to manage multiple priorities and deadlines. * Self-motivated, proactive, and accountable. PREFERENCES * Experience as a Business Systems Analyst in mortgage lending. * Experience with loan origination systems (e.g., Encompass, Empower). * Experience with SQL and data querying for system validation, troubleshooting, or reporting. * Ability to analyze and work with NoSQL-based systems, including understanding data modeling, access patterns, and performance considerations for databases such as DynamoDB. WHAT WE OFFER * Comprehensive benefits plan, including medical, dental, and vision coverage * Generous flexible time off policy * Discretionary retirement match * Opportunities for growth and professional development APPLICATION PROCESS * Application Deadline: Applications will be reviewed on a rolling basis until the position is filled. * How to Apply: Click on “Apply” below to submit your application.

What you’ll do

The Business Systems Analyst bridges business needs and system design by leading requirements gathering and defining functional specifications. They collaborate with cross-functional teams to optimize processes and ensure high-quality delivery in an Agile environment.

Requirements

Requires a Bachelor's degree and 4+ years of experience as a Business or Systems Analyst within financial services. Candidates should have experience with transaction-heavy systems and a basic understanding of accounting principles.

Benefits

• Medical Coverage • Dental Coverage • Vision Coverage • Flexible Time Off • Retirement Match • Professional Development

Listed skills

• Flows · Preferred
• Analytical · Preferred
• Technical · Preferred
• Collaboration · Preferred
• Teams · Preferred
• Process · Preferred
• Development · Preferred
• Agile · Preferred
• Time · Preferred
• Accounting · Preferred
• Flexible · Preferred
• Requirements gathering · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Requirements Gathering
• System Design
• User Story Writing
• Process Mapping
• API Integration
• Data Mapping
• Agile Methodology
• UAT Coordination
• Financial Services Domain Knowledge
• SQL
• Jira
• Confluence
• Microsoft Visio
• Microsoft Excel
• NoSQL
• Systems Analysis

Job areas

• Finance & Accounting
• Technology
• Data & Analytics
• Software
• Consulting