Team Lead, IT Business Analysis

September 30 2022
Industries Telecommunications
Categories Analyst, Information Technology, IT Business Analyst, Project management, Telecommunication
Montreal, QC • Remote

Do you enjoy developing professional relationships, improving enterprise processes, and maximizing the value of technological investments? Do you know how to lead a team of IT specialists and want to make a positive impact on their career development? We need you! 

Telecon is looking for a Business Analysis Team Lead who will play a strategic role by partnering and working with leaders in operations (Connectivity, Infrastructure, Locate and Engineering) to deliver value to Telecon through technology solutions. The next couple years are especially crucial for Telecon and promises several interesting opportunities. With a major digital transformation program underway and the introduction of a new project and service management platform at its core, challenging and stimulating deliverables will be in no short supply. So, we are looking for a motivated and dedicated individual with a strong drive to generate value through organizational transformation.

The selected person will be responsible for a team of 5 Business Analysts / Application Specialists in addition to some consultants and integrators depending on project load. He or she will join a team of 3 leaders reporting to the company's Applications and Business Analysis Director. 

Telecon's IT team is young, dynamic, and constantly aims to modernize its work practices and tools to keep up with industry trends. We also use the Scrum framework in all our delivery activities. 


  • Create an IT focused business partner relationship with leaders in business units.
  • Understand the main processes and potential areas for improvement of each service.
  • Propose solutions, technological or not, that will improve the efficiency of the company's operations.
  • Develop and maintain an 18-month technology roadmap containing the initiatives for each operating unit. 
  • Lead the sprint reviews and update the backlog of the different products where a product owner cannot be appointed on the client side. 
  • Work with the business analysts of your team and support them in their daily tasks (business process analysis, documentation of requirements, software configuration, testing and quality control, training, other related tasks ) 

Requirements & Working Environment 

  • Must be fully bilingual French-English 
  • Strong interest for Information Technology 
  • Minimum of 5 years of experience as a Business Analyst 
  • Experience in IT Project Management 
  • Customer-oriented with a focus on achieving results 
  • Good written and oral communication skills 
  • Team player 
  • Experience with agile methodologies (Scrum, Kanban, etc.) an asset 
  • Experience with Azure DevOps an asset 

Permanent remote work is allowed, with some exceptions for the occasional in-person team meeting. 


Founded in 1967, Telecon is Canada’s leading telecommunication network infrastructure services provider. The company leverages its national presence, thousands of skilled professionals, client relationships and more than 50-year history to offer industry-leading design, locate, infrastructure and connectivity solutions to telecommunication companies and corporate clients nationwide. Depending on the region and the type of work to be performed, Telecon operates under one of the following brands: Telecon, Telecon Design, AGIR Consultants, Promark-Telecon, Expercom, Chemco-Telecon Infrastructure, Telecon Entreprises, Marcomm, Plexus, Unified Systems Group, SC360, Questzones and TRJ Telecom. For more information on Telecon, visit

We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.

Telecon Group welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.


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