IT Functional Analyst

September 25 2023
Industries Recruitment, Employment services
Categories Functional Business Analyst,
Montreal, QC • Full time


The IT Functional Analyst will be responsible for participating in the global implementation of Microsoft Dynamics 365 across the various business units of a multinational.


  • Analyze in depth existing processes and identify opportunities to optimize operations
  • Establish technical specifications in Finance, Supply and/or Customer Service
  • Be the technical point of contact between the business specialists and the IT team
  • Promote the use of Microsoft Dynamics 365 modules and the customization of features
  • Work within a project team of more than 50 people
  • Participate in the entire project delivery cycle (analysis, design, testing, training, etc.)
  • Ensure effective communication to ensure sound management of change in the company


  • 8+ years of experience as an IT Functional Analyst
  • Experience in Microsoft environment (Dynamics 365, SharePoint, Team Foundation, Project)
  • Strong interest in improving business processes and sound change management
  • Problem solving skills and strong analytical mind
  • Good communication skills, focused on collaboration
  • BAC in computer science or equivalent
  • Bilingualism required (French and English)
Apply now! network