CRM Business Analyst

November 17 2020
Industries Recruitment, Employment services
Categories Consultation, Business analyst, ERP, Packaged Software, SaaS, Information Technology, IT Business Analyst, Project Management, Business Analysis
Montreal, QC

Tasks/Responsibilities

The CRM Business Analyst will be responsible for analyzing business needs with the SME regarding the company’s Microsoft Dynamics CRM platform.

MORE PRECISELY

Conduct needs-gathering workshops;

Write specifications and analysis documents;

Configure the Dynamics CRM platform;

Perform the tests and ensure the performance of the system;

Work in a multidisciplinary team.

PROFILE

5+ years of experience as a CRM Analyst or Dynamics CRM Developer;

Good knowledge of Microsoft Dynamics CRM (strong asset);

Interpersonal skills and attention to detail;

BAC in business administration, computer science or equivalent;

Bilingual (French and English).

Apply now!

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