CRM Business Analyst

May 28 2020
Industries Recruitment, Employment services
Categories Management, Consulting, Consulting, Business analyst, Consultation, Business analyst, IT Business Analyst, Data analyst, BI, Mining, AI
Montreal, QC

Tasks/Responsibilities

The CRM Business Analyst will be responsible for analyzing business needs with the SME regarding the company’s Microsoft Dynamics CRM platform.

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Conduct needs-gathering workshops;

Write specifications and analysis documents;

Configure the Dynamics CRM platform;

Perform the tests and ensure the performance of the system;

Work in a multidisciplinary team.

Profile

  • 5+ years of experience as a CRM Analyst or Dynamics CRM Developer
  • Good knowledge of Microsoft Dynamics CRM (strong asset)
  • Interpersonal skills and attention to detail
  • BAC in business administration, computer science or equivalent
  • Bilingual (French and English).
Apply now!

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