Specialist, Quality and Improvement

February 23 2024
Industries Architecture, Engineering and related
Categories Data Business Analyst,
Mont-Saint-Hilaire, QC • Full time

Type of position: Regular

Your future role on our team

  • Advise project teams on process and quality management;
  • Guide project teams in analyzing root causes and implementing corrective actions associated with quality issues;
  • Plan, coordinate and facilitate various improvement activities;
  • Develop and guide the design and delivery of quality and improvement training sessions;
  • Actively promote quality and continuous improvement within the firm;
  • Manage and improve the client satisfaction management process;
  • Speak with clients to better understand their needs and meet their expectations;
  • Constantly monitor the quality, integrity and accuracy of master data under the department's responsibility;
  • Analyze trends associated with quality measurement indicators and present conclusions, recommended actions and suggested follow-ups;
  • Draft the monthly report with the Quality and Improvement team.

With us, you'll get the opportunity to...

  • Demonstrate skills in managing relationships with clients and partners;
  • Inspire respect and trust in others and create a climate conducive to teamwork;
  • Promote your skills to peers as well as internal (e.g., directors, project leaders) and external clients;
  • Be results-driven and constantly strive to exceed set objectives;
  • Show your ability to motivate others, maintain an engaging work environment and value everyone's contributions.

Do your qualities and values match our corporate culture?

  • Constantly seeking sustainable and agile solutions;
  • Willingness to transform the world for the better;
  • Caring mindset that puts people first;
  • Thirst to learn and excel;
  • Ability to share and pass on knowledge;
  • Interest in solving the most complex challenges;
  • Entrepreneurial spirit.

Overview of certifications and job requirements

  • Bachelor's degree in industrial engineering or any other relevant field;
  • At least eight years of experience in a similar position where you lead many investigations (root cause analyses) and improvement projects;
  • Knowledge of main continuous improvement tools;
  • Lean Six Sigma certification - Green or Black Belt;
  • Strong knowledge of MS Office (Excel, PowerPoint, Word and Visio) and Power BI;
  • Proficient in English and French, both spoken and written;
  • Available for short-term travel to other BBA offices;
  • Asset: proficient with ISO standards.

At BBA, you get many benefits

  • A vibrant social club with something for everyone;
  • Access to many experts and coaching;
  • A collaborative team that shares its ideas and knowledge;
  • Opportunity for site work: an amazing career accelerator;
  • Custom training and development plans;
  • Flexible schedule that combines office presence and telecommuting.

About BBA
For over 40 years, we've been pushing the boundaries of engineering to serve our clients in the Energy and Natural Resources sector. At BBA, we develop innovative, flexible and sustainable solutions, from strategy to execution.
BBA is one of Canada's leading private consulting engineering firms, focused on practice (PCB), with a network of 15 offices. Our teams work closely to deliver projects that shape tomorrow's industry at the local, national and international levels.
Our people's passion and excellence make BBA a Canada's Best Employer and one of Canada's Best Managed Companies.
We have unique talents, and we're committed to providing a workplace where you can be yourself. Job postings are written in gender-neutral language.
Learn more about us by visiting our LinkedIn page and join the networks of our talent attraction specialists to speak with them directly.

Apply now!

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