IT Functional Analyst (Omnichannel)

November 28 2023
Industries Recruitment, Employment services
Categories Functional Business Analyst,
Laval, QC • Full time


The IT Functional Analyst will be responsible for analyzing the requirements for the creation and deployment of a new unified e-commerce platform and the omnichannel aspect between the company's different business units.


  • Challenge managers to re-engineer processes and optimize flows
  • Analyze user stories, document current and future processes, write technical specifications
  • Participate in the migration from Magento to Optimizely CMS and from Microsoft NAV to Dynamics 365
  • Contribute to the redesign of business processes and promote automation and configuration of modules
  • Work at the heart of the ERP Dynamics transformation team made up of 4 people
  • Work as a super user for retail processes


  • 5+ years of experience as an IT Analyst
  • Experience in the retail and e-commerce sector
  • Good understanding of the omnichannel aspect
  • Professional experience in the context of implementing an ERP system
  • Mastery of Microsoft 365 tools
  • Knowledge of Microsoft Dynamics (NAV, Business Central, AX, F&O, or Commerce)
  • Mastery of a CMS, Optimizely / EpiServer being a strong asset
  • BAC in computer science or equivalent
  • Bilingualism required (French and English)
Apply now! network