Change Management Analyst

August 5 2022
Industries Education, Training
Categories Business Process Analyst, Information Technology, IT Business Analyst, Programming, Development
Whitby, ON

Permanent, full-time position

Through its “Ignite Learning” campaign, the Durham District School Board (DDSB) has outlined its strategic priorities, which include Success, Well-Being, Leadership, Equity, Engagement and Innovation. This is an exciting opportunity for the IT Change Management Analyst, to contribute meaningfully to these priorities.

As IT Change Management Analyst, you will be responsible for coordinating the development and integration of change management activities into projects that include changes to business processes, systems and technology. Relying on your experience with change management in a large organization, you will work closely with members of the Asset and infrastructure, Application, Development and Client Services teams to implement change management strategies that maximize stakeholder adoption and usage while minimizing resistance.

An insightful and highly organized leader, you will assemble and manage project teams, design project tasks, mange the on-site organization of contractors and consultants, and chair project and site meetings. Ensuring timely communications between the Project Portfolio and Change Manager and contractors, consultants, suppliers and other stakeholders, you will oversee the delivery of change projects within IT divisions, and work collaboratively to design and configure the tools that monitor change projects to ensure they meet targets, budgets and timelines with appropriate reporting and evaluation.

Adept at strategic planning and risk management, you will develop key performance indicators designed to measure the success of change initiatives, coordinate the systematic evaluation of change projects, and monitor their progress, implementing corrective measures as needed. This role will also call on your outstanding communication skills to develop stakeholder reports to share all project deliverables according to timelines, record meeting minutes and action items for all change advisory board meetings, ensure ongoing communication with individuals and groups involved with change initiatives, and oversee the creation of all written documents/material.


Your profile as a qualified IT Change Management Analyst will include:

  • Completion of a university degree in related studies or equivalent.
  • CCMP/PMP certification or equivalent.
  • Experience in the use of change management principles, methodologies and tools in a large organization.
  • Demonstrated knowledge of change management frameworks such as Kotter and ADKAR.
  • Experience in project management, project evaluation and budgeting at similar organization.
  • Experience in strategic planning and risk management.
  • Experience in social networking and working with diverse stakeholders and resource groups.
  • Excellent written and oral communication skills including report writing.
  • Demonstrated decision-making and leadership capabilities.
  • Excellent interpersonal, time management, problem solving, conflict resolution and organizational skills.
  • Knowledge of MS Word, PowerPoint, Project and Excel.
  • Current ITIL Certification is preferred.

Salary Range: $72,674 - $85,029 per annum (pending job evaluation)

The Durham District School Board (DDSB) is responsible for public education in the rural settings of Uxbridge, Brock and Scugog Townships and the urban settings of Ajax, Whitby, Pickering and Oshawa. The DDSB accommodates a school population of nearly 74,000 day students, through 134 elementary and secondary schools and learning centres, and thousands more who take advantage of a wide variety of continuing education and adult credit courses.

The DDSB recognizes Indigenous rights are distinct. In the exercise of those rights, Indigenous staff and students shall not be subjected to actions with the aim or effect of depriving these distinct rights.

The DDSB is committed to learning and working environments that centre human rights and equity and that are safe, welcoming, respectful, equitable, accessible, inclusive and free from discrimination, oppression, harassment and harm.

To apply online for Posting #3202311, by 4:30 p.m., Tuesday, August 9th, 2022, please go to and submit your application under the section Careers – Educational Services.

Upon Hire:

You must provide the Human Resources department with a current obtained or applied for (within six months of your start date) Criminal Background Check, including vulnerable sector screening.

The DDSB is committed to equity and inclusion in the recruitment and hiring of qualified staff who reflect the diversity of our region. We encourage submissions from candidates who represent the various dimensions of diversity. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.

Thank you for your interest in DDSB. While we appreciate your application, only candidates to be interviewed will be contacted.

Apply now! network