Technical Business Analyst Intermediate

Requisition ID: 85130

Join the Global Community of Scotiabankers to help customers become better off.

Purpose of Job:

The incumbent is responsible for assisting with research and analysis leading to the definition of requirements and processes to assist in the resolution of complex business problems for the supported Line of Business. The incumbent is also responsible for assisting with the testing of new systems or enhancements, the training of users, and the provision of ongoing support to all global units.

Major Accountabilities:

• Assist the Senior Manager/Project Leader by conducting research and analysis, and accurately and clearly defining user requirements and processes for well-defined tasks to assist in the resolution of problems to meet the needs of the supported Line of Business. This may involve participation in rapid prototyping, with requirements and solutions developed on an iterative basis that provides interim deliverables until a final production solution is created.
• Participate in the systems implementation process by assisting in the development of test cases and the conducting of testing, assisting in the definition of user procedures and workflows, assisting in the development of conversion and implementation strategies, and assisting in the provision of user documentation, user training, and post-implementation support.
• Provide technical support in troubleshooting hardware/ software problems.
• Assist in the provision of business support to all global units, including new and existing product and deal structuring, ad hoc queries and MIS, user training, and assisting with the design and implementation of systems enhancements. This is made more challenging due to differences in time zones and the variation in the business lines. The incumbent is responsible for ensuring that management is kept informed and that problems and issues are escalated appropriately.
• Continually acquire and enhance knowledge of the Division's business strategies and policies, risk management practices and methodologies, product offerings, financial markets, financial instruments, regulatory requirements, Back Office processes, and rapidly changing technology to effectively assist in the provision of business solutions and services to the end user business lines.

Education/Work Experience/Designations

• Must Have an excellent working knowledge in one or more of the operating systems or platforms
• UNIX (SUN)
• Windows
• Oracle
• SQL DB
• Requires a minimum of two years of job related experience and possess problem solving, analytical and proactive problem solving skills
• Expert understanding in area of speciality
• Excellent communication skills, both verbal and written
• General understanding of other computer systems outside area of speciality such as other Operating systems or database software (Sybase)
• Ability to work with non-technical users
• Requires post secondary education with focus on Computer science or Engineering disciplines.
• The incumbent must be a creative, self starting, results-oriented, and highly motivated individual with good analytical skills in order to apply this knowledge to assist in the resolution of complex business problems.
• The incumbent must possess a basic understanding of current IT Project Development methodologies, systems development techniques, including requirements specification and testing methodologies, real-time analytical and formal modelling tools, and keep current with rapidly changing technology.
• Further, the incumbent must possess good interpersonal and communication skills, and exercise diplomacy and judgement, to effectively work with end users and members of a project team.
• A recognized under-graduate degree in Computer Sciences or Technologies, Mathematics or a related discipline is required.

Location(s): Canada : Ontario : Toronto

As Canada's International Bank, we are a diverse and global team. We speak more than 100 languages with backgrounds from more than 120 countries. Our employees are committed to a superior customer experience and use the Bank’s six guiding sales practice principles to ensure they act with honesty and integrity.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.