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Business Operations Analyst

June 17 2021
Industries Public administration
Categories Project Management, Business Analysis, Production, Operations, Quality, Safety, Management, Consulting, Accounting, Finance, Banking, Economics, Consulting, Business analyst, Public Sector, Management, Consulting, Production, Operations, Quality, Safety, Project management, Business analysis, Data Business Analyst, Functional Business Analyst, Business Process Analyst
Oshawa, ON

Are you an experienced business analyst who is looking to challenge your analytical and critical thinking skills? Consider joining the Ministry of Finance's Revenue Processing, Image Capture and Data Entry Transformation Initiative (RIDE-TI) project. RIDE-TI is a five-year modernization project with several innovative components that will fundamentally reshape how the people of Ontario interact with the government, introducing new digital practices and technologies that will deliver simpler, faster, better services.

As a business operations analyst, you will be involved in supporting the current operational area as well as the launch of several key elements, including a public-facing web service, new payment and an electronic document-handling options, information management-driven data repository, and the implementation of a world-class data processing facility driven by the newest industry technology.

What can I expect to do in this role?

You will:

• provide business planning, research and analysis skills to determine requirements, validate information, assess effectiveness and provide recommendations on opportunities, options, risks and strategies;

• lead and coordinate projects using a project management framework;

• establish and maintain effective relationships with internal and external stakeholders;

• provide training and user support to ensure effectiveness and quality of service for internal and external users.

Location: Oshawa

How do I qualify?

Business Planning Knowledge and Research and Analysis Skills:

• You have knowledge of business re-engineering and process improvement techniques and business process modelling to analyze, plan, develop and monitor change initiatives, assess gaps, develop and test options, and identify vulnerabilities and exposure to risk.

• You can assess and develop business requirements and innovative solution strategies, and ensure integrity in the development and testing of business solutions.

• You demonstrate knowledge of performance indicators, qualitative and quantitative measurement and risk assessment.

• You have knowledge of statistical analysis and performance evaluation techniques.

• You demonstrate research and analysis skills to research and document business system needs, identify alternative solutions and recommend the most effective course of action.

Knowledge of Project Management Methodologies:

• You have knowledge of project management standards and methodologies, and project documentation, gating and reporting standards.

Communication and Relationship Management Skills:

• You have oral and written communication skills.

• You demonstrate relationship management, consultation and negotiation skills to build effective working relationships, influence decision-making and enable collaboration with stakeholders.

Technical Knowledge:

• You have knowledge of system interfaces and their linkages with business processes.

• You have knowledge of systems development life cycle and the user test environment to prepare test strategies and execute test plans.

Salary Range: $64,529 - $90,217 Per Year

Additional information:

  • 4 Temporary, duration up to 12 months, 33 King St W, Oshawa, Central Region


  • The information that you provide for the purpose of this competition and the results from this competition may be used to fill other positions. These positions may be of various tenures, including short-term assignments. Your information and the results from this competition will be retained for the purpose of filling vacancies in accordance with the applicable collective agreement or policy provisions.

Please apply online, only, by Friday, July 2, 2021, by visiting and entering Job ID 165348 in the Job ID search field. Please follow the instructions to submit your application. Faxes are not being accepted at this time.

If you require accommodation in order to participate in the recruitment process, please contact us at to provide your contact information. Recruitment Services staff will contact you within 48 hours. Only those applicants selected for an interview will be contacted.

The Ontario Public Service is an inclusive employer. Accommodation will be provided in accordance with Ontario's Human Rights Code. network