Continuous Improvement TPM Manager

September 26 2023
Industries Food, Catering, Beverage
Categories Business Process Analyst,
Fort Erie, ON • Full time

Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's®—Infinite Possibilities. One Family.


The TPM Continuous Improvement Manager will drive the successful deployment of the Total Productive Maintenance (TPM) strategy throughout the Supply Chain network. The role is accountable for deploying appropriate TPM methodology with the focus on Autonomous Maintenance/Leadership and developing improvement programs across all facilities, while monitoring and reporting progress. She/he will work closely with plant steering teams, operations directors and functional leaders to drive loss elimination across TPM pillars.


  • This position will assist the plant leadership in the expanding the implementation of Total Productive Manufacturing (TPM) principles and Lean-Six Sigma capability tools.
  • Drive continuous TPM Site Phase progression within all TPM Pillars at the sites this role supports. Including the responsibility for supporting Autonomous Maintenance (AM) / Focused Improvement (FI) / Planned Maintenance (PM) / Early Innovation Management (EIM)/ People Pillar/ Continuous Improvement and Leadership Pillar.
  • Execute zero loss analysis and results across plants and the Supply Chain in production, quality, logistics, sanitation and other supporting departments and track results.
  • Understanding and experience with PowerBi Analytics.
  • Knowledge in TEEP & OEE reports to understand capacity constraints and help reduce losses.
  • Development of and proficiency of TPM standards and capability builds.
  • Monitor plants' ongoing adherence to TPM processes, results against targets, respond to any shortfalls through training, coaching escalation, etc. as appropriate.
  • Train and coach plant associates in TPM processes and systems. Activate skill assessment with Plant Steering Team and Line Trios
  • Work with plants as assigned to develop TPM standards that will drive out loss.
  • Provide planning, facilitation, and governance of plants daily, weekly and 90 day plan to eliminate loss and defects.
  • Share and implement Best Practices across the manufacturing Supply Chain.
  • Develop business charter for line expansion across network.


  • Bachelor Degree in Business, Engineering or related field
  • 3+ years progressive technical experience in a manufacturing environment
  • Extensive experience in TPM (JIPM) deployment and leadership; TPM (JIPM) certification desirable
  • 3-5 years experience in a manufacturing environment, preferably in a line management position
  • Strong leadership skills with the proven ability to set a vision, manage change, develop personnel and strategically plan for continuous improvement
  • Technical understanding of food manufacturing processes and compliance requirements preferred
  • Knowledge of Lean Tools & Six Sigma principles a plus
  • Six Sigma Black Belt or Green Belt certification preferred
  • Excellent communication/presentation abilities along with strong written, verbal and interpersonal skills.
  • Must be able to communicate effectively to all levels of the organization (from operators to Vice President level) and have the ability to influence others across multiple levels of the organization
  • Ability to sit for extended periods of time performing tasks requiring analytical and logical thinking
  • Functional leadership across a multi-site network
  • Influence leadership in a complex environment
  • Organizational change leadership/ ADKAR expertise, project management and governance skill to ensure follow-through on Total Productive Manufacturing and Continuous Improvement initiatives
  • Able to navigate RPC Information Systems and to leverage systems information to obtain in-depth knowledge about RPC sources of loss and maintenance costs (i.e. BI, SAP, MLO, SightBase, Wonderware, source of Yield data, planned downtime and unplanned downtime etc.).
  • Coaching, Facilitation and Teambuilding Skills - Models the continuous improvement vision, inspires others to act, builds confidence, seeks feedback, addresses issues and recognizes effort.
  • Communication & Presentation Skills - Communicates effectively (verbal and written); active listening and understanding of issues; Ability to present in front of others with confidence.
  • Challenge the Status Quo - Ability to identify and bring forth new approaches and ideas even when it is difficult, understanding the audience and the plants' culture.
  • Ability to stand for extended times to facilitate process improvement activities.
  • Ability to utilize a personal computer to identify and resolve process issues
  • Ability to clearly communicate business process improvement concepts in writing or orally
  • Ability to travel 20% - 25% of the time



In accordance with the Canadian Human Rights Act, Rich Products of Canada Limited, its subsidiaries and affiliates ("Rich's") will not discriminate against an applicant or employee on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, age, sex, record of offences, marital status, family status, handicap, sexual orientation or any other legally recognized protected basis under federal, provincial, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation under certain provincial or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich's. Please contact Rich's Human Resources department at if you need assistance completing this application or to otherwise participate in the application process.

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