About the Organization
Trusted by shipbuilders, naval architects and marine engineers, SSI develops Autodesk-based solutions for the shipbuilding and offshore industry. With the majority of US naval ships now being built with SSI solutions, and prestigious names in global marine construction increasingly choosing SSI, we are poised for well-managed and sustainable growth.
Based in Victoria, BC with a satellite office in Alabama, we are proud to offer our team an environment that facilitates fascinating and challenging work with a healthy work/life balance. A career with us gives you the opportunity to work on complex and graphically-oriented software that is used on high profile marine projects worldwide. These exciting projects include the recently built Staten Island ferries, as well as a myriad of both international and US defense projects. The ability to see the results of your efforts in the real world is what makes a career with SSI so rewarding.
In 2013, SSI was awarded the VIATec award for Business of the Year in Ocean Products - a true testament to our success within the industry. For more information, please visit our website.
About the Opportunity
SSI is looking for an individual to join the Client Success team. Client Success is comprised of a diverse team whose primary responsibility is for helping our clients solve shipbuilding design and production problems using SSI products and services, as well as educating clients about our software's features and best practices.
Working within the Client Success team, you will spearhead efforts to understand and resolve client problems, primarily for the EnterprisePlatform and DigitalHub software. You will also analyze client trends, investigate problem reports, author and publish Knowledge Base articles, compose and produce short explanatory videos, prepare and support webinars, and generally support SSI's clients.
If you strive for excellence, and enjoy working in a diverse fast-paced environment, consider joining our team.
The following are considered assets:
Above all, you will be a self-starter who consistently strives for excellence and enjoys challenging work.
If you want to learn the applications of our leading-edge, 3D design software while exercising your natural ability to solve tough problems, this could be the opportunity for you!
About the Benefits
At SSI, the core of our success lies in the creative, energetic and dedicated people who make up our team. Although the work may be challenging, we foster a fun, flexible and friendly working environment with:
Upon joining SSI, you can expect to receive a competitive annual salary depending on skills and experience, plus great employee benefits, including:
If you enjoy working in a fast-paced dynamic environment and want to take your career to the next level with a local employer of choice – Apply to SSI today!