Business Systems Analyst – API Integration

About The Role We are seeking a Business Systems Analyst with strong expertise in API integrations to bridge business requirements and technical solutions. In this role, you will partner with business stakeholders, architects, and development teams to analyze systems, define integration requirements, and deliver scalable API-driven solutions. You will play a key role in improving business processes, documenting system designs, and ensuring successful implementation of modern integration solutions across the organization. In This Role, You Will Gather, analyze, and translate business requirements into detailed technical specifications for API development and integration initiatives. Design and document system solutions utilizing RESTful APIs, microservices architecture, and modern integration patterns. Collaborate with developers, architects, and business stakeholders to define API contracts, data models, and integration workflows. Conduct system impact assessments and create process flow diagrams, data mappings, and technical requirements documentation. Lead User Acceptance Testing (UAT) activities, including test planning, test case development, and validation of API functionality and system integrations. Develop and maintain API standards, best practices, and system architecture documentation. Support production deployments and partner with technical teams to troubleshoot and resolve integration-related issues. Contribute to continuous process improvement initiatives by identifying opportunities to enhance system performance and business efficiency. Work Model We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 3 days a week in a client or Cognizant office in Toronto Canada. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting. These may change based on the project you are engaged in, as well as evolving business and client requirements. We will always be transparent about role expectations. Please note: Some roles may require in‑person interviews at Cognizant offices or client locations based on project needs. What you need to have to be considered 5+ years of experience in Business Systems Analysis or a related field. 2+ years of hands-on experience supporting API design, development, and integration projects. Strong understanding of RESTful API principles, authentication methods, and data formats such as JSON and XML. Experience with API design and testing tools such as Postman, Swagger/OpenAPI, or similar platforms. Ability to translate complex business requirements into clear technical documentation and specifications. Excellent written and verbal communication skills with the ability to collaborate effectively across technical and non-technical teams. Strong analytical thinking, problem-solving, and stakeholder management skills. This will help you stand out Experience working in microservices-based environments. Knowledge of enterprise integration patterns and API governance best practices. Familiarity with cloud-based integration platforms and services. Experience supporting end-to-end software development lifecycle (SDLC) projects. Proven ability to lead cross-functional initiatives and drive successful business outcomes through technology solutions. Exposure to Agile delivery methodologies and tools. Salary And Other Compensation The annual salary for this position is between $61,650 to $91,000 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans. Benefits Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Paid Parental Leave Employee Stock Purchase Plan Disclaimer The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Please note, this role cannot offer visa transfer or sponsorship now or in the future*

The role involves bridging business requirements and technical solutions by designing and documenting API-driven integrations. Key duties include defining API contracts, leading User Acceptance Testing, and collaborating with architects and developers to improve business processes.

Candidates need over 5 years of experience in Business Systems Analysis and at least 2 years specifically supporting API design and integration. Proficiency with RESTful principles, JSON/XML, and tools like Postman or Swagger is required.

• Medical Insurance • Dental Insurance • Vision Insurance • Life Insurance • Paid holidays • Paid Time Off • 401(k) plan and contributions • Long-term Disability • Short-term Disability • Paid Parental Leave • Employee Stock Purchase Plan

• Technical DocumentationPreferred
• Stakeholder ManagementPreferred

Identified from the job description. Confirm important requirements above.

• API Integration
• Business Systems Analysis
• RESTful APIs
• Microservices Architecture
• Postman
• Swagger
• OpenAPI
• JSON
• XML
• User Acceptance Testing
• Technical Documentation
• Stakeholder Management
• Data Mapping
• SDLC
• Agile Methodologies
• API Governance

• Technology
• Software
• Consulting
• Data & Analytics
• Engineering

Minimum experience

5+ years

Apply by

Oct 8, 2026

Posting language

English

Working hours

40 hours per week

Office presence

3 days per week

Seniority

Mid-Senior level