Senior Business Systems Analyst – Retail Loan Origination System (rLOS)

Job summary

Lead requirements discovery and analyze current and future retail lending and loan origination workflows, producing functional requirements, user stories, acceptance criteria, process flows, and interface specifications. Manage and prioritize the Azure DevOps backlog, analyze APIs and data mappings, and support testing, defect resolution, and collaboration across business and technical teams.

Job details

Job Title: Senior Business Systems Analyst – Retail Loan Origination System (rLOS) Client: Vancity Location: Canada – Remote Job Summary Vancity is seeking an experienced Senior Business Systems Analyst to support the modernization and replacement of its Retail Loan Origination System (rLOS). The ideal candidate will have strong experience in retail lending, loan origination, requirements analysis, Agile delivery, API integrations, and data mapping. Key Responsibilities Lead requirements gathering, discovery sessions, and stakeholder workshops. Analyze current and future-state retail lending and loan origination workflows. Create detailed functional requirements, user stories, acceptance criteria, and process flows. Manage and groom product backlogs using Azure DevOps (ADO). Support story mapping, sprint planning, and requirements prioritization. Analyze API integrations and Swagger/OpenAPI specifications. Perform data mapping between UI, APIs, middleware, and downstream systems. Develop interface specifications and message catalogs. Define functional test scenarios and support SIT/UAT. Participate in defect triage and resolution. Collaborate with Product Owners, developers, architects, QA teams, business SMEs, and vendors. Required Skills & Experience 10+ years of Business Systems Analysis experience. 5+ years of Retail Lending / Loan Origination / Consumer Lending experience. 5+ years writing user stories and acceptance criteria. 5+ years of Azure DevOps / ADO backlog management. Strong functional decomposition and requirements analysis skills. Experience with Swagger/OpenAPI and API integration analysis. Experience with data mapping and interface specifications. Experience with story mapping and backlog grooming. Experience with message catalog development. Experience supporting SIT, UAT, functional testing, and defect triage. Strong Agile/Scrum experience. Domain Experience Candidates should have strong knowledge of: Retail lending Consumer loans and lines of credit Mortgage origination Loan application and fulfillment Credit adjudication Loan documentation and funding Loan Origination Systems (LOS) Banking, credit union, or financial services experience is strongly preferred. Preferred Qualifications Experience implementing or integrating a Loan Origination System (LOS). Experience with API-led integration and modern service architectures. Experience working with third-party lending technology vendors. Digital banking / member-facing lending experience. BABOK, CBAP, PMI-PBA, or Agile certification is a plus. Core Skills Business Systems Analysis | Retail Lending | Loan Origination | Azure DevOps | User Stories | Agile/Scrum | Swagger | OpenAPI | API Integration | Data Mapping | Story Mapping | Backlog Management | Functional Testing | UAT | Defect Management

What you’ll do

Lead requirements discovery and analyze current and future retail lending and loan origination workflows, producing functional requirements, user stories, acceptance criteria, process flows, and interface specifications. Manage and prioritize the Azure DevOps backlog, analyze APIs and data mappings, and support testing, defect resolution, and collaboration across business and technical teams.

Requirements

Requires 10+ years of business systems analysis and 5+ years of retail lending or loan origination experience, including user story writing and Azure DevOps backlog management. Candidates should have strong Agile/Scrum, API and data mapping, interface specification, testing, and defect triage experience, with knowledge of retail lending and loan origination processes.

Listed skills

• Microsoft Azure · Preferred
• Flows · Preferred
• Technical · Preferred
• analysis · Preferred
• Collaboration · Preferred
• Scrum · Preferred
• Process · Preferred
• Integrations · Preferred
• Agile · Preferred
• future · Preferred
• Integration · Preferred
• Mapping · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Business Systems Analysis
• Retail Lending
• Loan Origination
• Azure DevOps
• User Stories
• Agile/Scrum
• Swagger
• OpenAPI
• API Integration
• Data Mapping
• Story Mapping
• Backlog Management
• Functional Testing
• User Acceptance Testing
• Defect Management
• Requirements Analysis

Job areas

• Technology
• Finance & Accounting
• Data & Analytics
• Consulting