Sr. Business Analyst – Requirements Management, Process Improvement, Risk Governance, Stakeholder Engagement, Microsoft 365, Azure DevOps

Title Sr. Business Analyst Description This is a senior-level Business Analyst role focused on strategic planning, stakeholder engagement, governance, requirements management, and business transformation, ensuring that technology solutions effectively support organizational goals and operational improvements. Skills Experience and Skill Set Requirements Business Analysis & Requirements Management (35%) • Extensive experience providing business analysis services for complex I&IT initiatives with diverse business and technology stakeholders. • Expertise eliciting, analyzing, documenting, validating, prioritizing, and managing business, functional, non-functional, process, and data requirements. • Experience facilitating requirements gathering activities using techniques such as interviews, workshops, focus groups, and stakeholder consultations. • Proven ability to establish and maintain end-to-end requirements traceability from business objectives through implementation and operational transition. • Experience developing use cases, business rules, process models, data models, workflows, and requirements specifications. • Experience using requirements management and traceability tools such as Azure DevOps, IBM DOORS, or equivalent platforms. • Ability to align requirements with business objectives, strategic priorities, solution decisions, and project outcomes. Business Process Analysis & Strategic Advisory Skills (25%) • Strong analytical and critical thinking skills to assess complex business problems, opportunities, risks, and strategic objectives. • Experience conducting current-state and future-state analysis and identifying opportunities for business process improvement and service modernization. • Expertise applying business process re-engineering methodologies to support efficient and cost-effective service delivery models. • Experience supporting large-scale transformation, modernization, migration, and enterprise-wide change initiatives. • Ability to evaluate alternatives, develop evidence-based recommendations, and support informed decision-making. • Experience translating business, process, and data requirements into specifications that support technology solution design and implementation. • Awareness of emerging I&IT trends, technologies, and industry best practices. Governance, Risk Management & Quality Assurance (20%) • Experience developing and maintaining business analysis governance frameworks, standards, policies, processes, and quality controls. • Experience developing governance artifacts including business cases, cost-benefit analyses, feasibility studies, options analyses, decision papers, risk assessments, and executive briefings. • Proven ability to identify, analyze, document, and manage risks, issues, assumptions, dependencies, constraints, and mitigation strategies. • Experience ensuring compliance with OPS Unified Project Management Methodology, Enterprise Architecture standards, system development methodologies, and project gating requirements. • Experience maintaining comprehensive documentation, approvals, traceability artifacts, governance decisions, and audit records. • Experience developing and monitoring performance measures, benefit realization metrics, and post-implementation evaluations. Stakeholder Engagement, Communication & Facilitation Skills (20%) • Demonstrated experience engaging and managing relationships with business stakeholders, executive sponsors, project teams, vendors, external partners, and technical resources. • Proven ability to facilitate business, technical, and executive stakeholders through complex discussions, competing priorities, and decision-making processes. • Excellent communication, facilitation, negotiation, presentation, and conflict-resolution skills. • Experience preparing and delivering executive briefings, presentations, status reports, recommendations, and stakeholder communications. • Ability to support business readiness and organizational change initiatives by communicating impacts, risks, rationale, and expected outcomes. • Proven ability to collaborate effectively in cross-functional teams and consistently deliver high-quality results within established timelines. • Advanced Microsoft 365, Teams, Word, Excel, PowerPoint, Visio, Azure DevOps, and business modelling tools. Must Have: • Extensive experience providing business analysis services for complex I&IT initiatives with diverse business and technology stakeholders. • Expertise eliciting, analyzing, documenting, validating, prioritizing, and managing business, functional, non-functional, process, and data requirements. • Experience facilitating requirements gathering activities using techniques such as interviews, workshops, focus groups, and stakeholder consultations. • Strong analytical and critical thinking skills to assess complex business problems, opportunities, risks, and strategic objectives. • Experience conducting current-state and future-state analysis and identifying opportunities for business process improvement and service modernization. • Proven ability to identify, analyze, document, and manage risks, issues, assumptions, dependencies, constraints, and mitigation strategies. • Experience ensuring compliance with OPS Unified Project Management Methodology, Enterprise Architecture standards, system development methodologies, and project gating requirements. • Proven ability to facilitate business, technical, and executive stakeholders through complex discussions, competing priorities, and decision-making processes. • Advanced Microsoft 365, Teams, Word, Excel, PowerPoint, Visio, Azure DevOps, and business modelling tools.

The role focuses on strategic planning, requirements management, and business transformation to ensure technology solutions align with organizational goals. Key duties include conducting process analysis, managing risk governance, and facilitating engagement between executive stakeholders and technical teams.

Candidates must have extensive experience in I&IT business analysis, including expertise in eliciting complex requirements and managing end-to-end traceability. Proficiency in Azure DevOps, Microsoft 365, and familiarity with project management methodologies like OPS Unified are required.

• Business analysisPreferred

Identified from the job description. Confirm important requirements above.

• Business Analysis
• Requirements Management
• Process Improvement
• Risk Governance
• Stakeholder Engagement
• Azure DevOps
• Microsoft 365
• Business Process Re-engineering
• Current-state and Future-state Analysis
• Governance Frameworks
• Use Case Development
• Data Modeling
• Conflict Resolution
• Executive Briefing
• Strategic Planning
• Change Management

• Consulting
• Technology
• Government & Public Sector
• Management & Leadership
• Data & Analytics

Minimum experience

10+ years

Apply by

Sep 18, 2026

Posting language

English

Working hours

40 hours per week

Location requirements

Country, Toronto, Ontario, Canada

Seniority

Mid-Senior level

Application method

Direct apply is available