Senior Business Analyst (Agile/Scrum, UX Design, Azure, JIRA, Collaboration Tools, 6+ yrs BA Experience)

Business Analyst – Senior (Level 3) Role Overview The Ministry seeks Senior Business Analysts to join the Project Management & Program Delivery team, collaborating with solution vendors and stakeholders to design and deliver user‑focused digital solutions. Key Responsibilities Lead hybrid agile teams (Scrum, XP, waterfall mix) to design and evaluate online user experiences and content strategies. Define product vision, design criteria, planning activities, communication protocols, prioritization, and transition requirements. Apply evidence‑based approaches (analytics, interviews, testing) to improve design choices. Ensure compliance with WCAG 2.0/2.1 accessibility standards and Ontario Digital Service Standard. Visualize and design digital solutions that are simple, user‑friendly, and accessible. Assess user needs, goals, and pain points; lead usability testing and define metrics. Manage backlog, prioritize features, and decide release timing to maximize feedback. Conduct stakeholder consultations, identify trends, and assess feature requests. Guide the team in content design, wireframes, templates, navigation, functional specs, and prototypes. Provide mentorship, coaching, and subject matter expertise in usability, accessibility, and design. Lead prototyping, ensuring new features meet standards before deployment. Deliver project status reports, risk mitigation strategies, and executive presentations. Translate concepts into user flows, mock‑ups, and prototypes; rapidly test and iterate. Troubleshoot UX limitations, adjust layouts based on feedback, and ensure timelines are met. Technical Skills 6+ years designing online user experiences for complex digital solutions. Proficiency with design tools (Photoshop, Illustrator, InDesign, Balsamiq, InVision). Experience in responsive/mobile‑first design, typography, and information architecture. Knowledge of usability principles, accessibility standards (WCAG 2.0/2.1 A & AA), and interaction design. Familiarity with Microsoft Azure, backlog tools (JIRA, Azure DevOps, Pivotal Tracker), and collaboration platforms (MIRO, Confluence, Trello, Office 365, Google Drive, Zoom, Slack, Teams). Scrum master experience preferred. People Skills Strong communication, collaboration, and negotiation skills. Effective facilitation, presentation, and time‑management abilities. Leadership in guiding teams and building stakeholder relationships. Analytical & Problem‑Solving Expertise in design thinking and user‑centric approaches. Ability to resolve issues quickly, provide recommendations, and translate business goals into digital experiences. Strong research skills to identify industry trends and recommend improvements. Deliverables Product vision, roadmap, and strategy (audience, problems, value propositions). User epics, stories, backlog, sprint plans. Requirements (functional/non‑functional), test strategies, and cases. Customer insights from end‑user research. KPIs, metrics dashboards, and success criteria. Continuous delivery of product features via agile methodologies. Risk mitigation strategies and executive communications. Support for development/testing teams: defect logs, test plans, UAT, integration testing, risk documentation. Evaluation Breakdown Technical Skills – 40% People Skills – 30% Analytical & Problem‑Solving – 30% Hybrid: 3 days in office Must Haves: Significant UX design experience for complex digital solutions. Agile/Scrum delivery expertise (Scrum master preferred). Basic Azure knowledge. Proficiency with collaboration and backlog tools. 6+ years BA experience.

Lead hybrid agile teams to design and deliver user-focused digital solutions and content strategies. Manage product vision, backlogs, and stakeholder consultations while ensuring compliance with accessibility standards.

Requires over 6 years of business analysis experience with a strong focus on UX design for complex digital solutions. Proficiency in Agile/Scrum methodologies, Azure, and various design and collaboration tools is essential.

• Microsoft AzurePreferred
• UX designPreferred
• JiraPreferred
• ScrumPreferred
• AgilePreferred
• Business analysisPreferred

Identified from the job description. Confirm important requirements above.

• Agile
• Scrum
• UX Design
• Azure
• JIRA
• WCAG 2.0/2.1
• User Research
• Prototyping
• Wireframing
• Information Architecture
• Stakeholder Management
• Backlog Management
• Usability Testing
• Design Thinking
• Business Analysis
• Responsive Design

• Technology
• Government & Public Sector
• Consulting
• Management & Leadership
• Art & Design

Minimum experience

5+ years

Apply by

Sep 17, 2026

Posting language

English

Working hours

40 hours per week

Office presence

3 days per week

Seniority

Mid-Senior level

Application method

Direct apply is available