New Age Technology Consulting
Toronto, Ontario
BrainRidge Consulting is a premium technology consulting firm headquartered in Toronto, Canada, with additional offices in New York and India. Founded in 2021, BrainRidge specialize in delivering innovative IT solutions to leading financial institutions across the America Region, including major banks, insurance companies, pension funds, and digital-only banks. As leaders in AI for finance, BrainRidge empower clients with AI-driven services, next-generation technology accelerators, and transformative IT solutions that deliver measurable business outcomes. BrainRidge's proprietary AI tools and technology frameworks enable faster innovation, operational efficiency, and seamless digital transformation, helping financial institutions stay ahead in a rapidly evolving landscape.
On-site · Toronto
Gather and translate contact center business needs into functional and technical specifications for IVR, routing, agent desktops, integrations, reporting, and omnichannel journeys. Coordinate with business and technical teams through design, testing, UAT, and deployment, while validating data, compliance, and operational readiness.