Senior Business Analyst

Job summary

Gather, analyze, and document business requirements, translating stakeholder needs into effective technology solutions. Support Generative AI and Salesforce initiatives, identify process improvement opportunities, and collaborate with business and technical teams throughout project delivery.

Job details

Position Title: Business Analyst – Generative AI & Salesforce Location: Remote in Canada Employment Type: Full-time Why Billennium? We are a global technology company providing IT services and digital solutions to clients around the world. Headquartered in Poland, with offices in Canada, Malaysia, Germany, Switzerland and India, we bring together over 1,700 professionals who share one mission -to harness technology and innovation to make the world run better. At the heart of Billennium is our vibrant and people-centric culture, where everyone’s potential matters. We embrace diversity, inclusion, and flexibility, empowering our employees to grow and thrive. *Our values - captured by the acronym TIGER - define who we are and how we work: *Trust, Innovation, Growth, Energy, Responsibility – guide us in everything we do Role Overview: We are seeking a Business Analyst with experience in Generative AI, Salesforce, and the pharmaceutical industry. In this role, you will help translate business needs into effective technology solutions while supporting AI and Salesforce initiatives. You will work with business and technical stakeholders to understand requirements, identify opportunities, and support successful project delivery. Key Responsibilities: Gather, analyze, and document business requirements. Work with stakeholders to translate business needs into technology solutions. Support Generative AI and Salesforce initiatives. Identify opportunities to improve business processes and solutions. Collaborate with technical and business teams throughout project delivery. Required Skills and Qualifications: Business Analysis experience. Experience working with Generative AI. Salesforce experience. Pharmaceutical industry experience. Strong analytical, communication, and problem-solving skills. Ability to work effectively with business and technical stakeholders. Preferred Skills (Nice to Have): Experience supporting AI-driven business solutions. Experience working on Salesforce initiatives within the pharmaceutical industry. Benefits: **RRSP ** **Healthcare/Dental ** **Wellness Benefit ** Paid Vacation Days Professional development – continuous learning opportunities and internal mobility. Comprehensive benefits – enjoy Udemy for Business and Worksmile platform. Flexibility – adaptable working hours and remote/hybrid work options. Innovative environment – be part of a forward-thinking, growth-oriented workplace. Team-building traditions – including our annual company event. Please note that we may use automated tools, including artificial intelligence, to support the initial screening of applications. These tools assist our recruitment team, and all final hiring decisions are made by people.

What you’ll do

Gather, analyze, and document business requirements, translating stakeholder needs into effective technology solutions. Support Generative AI and Salesforce initiatives, identify process improvement opportunities, and collaborate with business and technical teams throughout project delivery.

Requirements

Requires business analysis experience, experience with Generative AI and Salesforce, and experience in the pharmaceutical industry. Candidates should also have strong analytical, communication, and problem-solving skills and be able to work effectively with business and technical stakeholders.

Benefits

• RRSP
• Healthcare
• Dental
• Wellness Benefit
• Paid Vacation Days
• Professional Development
• Continuous Learning Opportunities
• Internal Mobility
• Udemy For Business
• Worksmile Platform
• Flexible Working Hours
• Remote/Hybrid Work Options
• Team-Building Events

Listed skills

• Business analysis · Preferred
• Salesforce · Preferred
• Requirements gathering · Preferred
• Stakeholder Management · Preferred
• Communication · Preferred
• Problem solving · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Business Analysis
• Generative AI
• Salesforce
• Pharmaceutical Industry Experience
• Requirements Gathering
• Requirements Documentation
• Stakeholder Management
• Business Process Improvement
• Technology Solutions
• AI-Driven Business Solutions
• Analytical Skills
• Communication
• Problem-Solving
• Project Delivery

Job areas

• Technology
• Data & Analytics
• Consulting
• Healthcare