Sr. Business Analyst, Digital

Original job posting

Lead business analysis activities for a digital mortgage transformation program, focusing on requirements delivery and Agile ceremony management. Collaborate with Product Owners to decompose epics into user stories and provide guidance to junior analysts.

Job details

Role Overview Support business analysis activities on medium-to-large projects within a digital mortgage transformation program. Apply advanced business analysis capabilities in complex situations and guide other professionals. Own requirements delivery activities, including planning, elicitation, analysis, documentation, management, and support. Responsibilities Manage Agile ceremonies with the Product Owner and help decompose epics into user stories. Refine user stories with acceptance criteria, assumptions, constraints, dependencies, business rules, and data elements. Lead stakeholder analysis, collaborative refinement sessions, and requirements walkthroughs. Maintain reusable requirements documentation in Confluence and support application UI design. Document test scenarios, support developers through build and testing, and apply coverage analysis. Provide guidance and support to junior business analysts. Required Qualifications At least 5 years of business analyst or business systems analyst experience. At least 2 years of experience on Agile projects. Experience independently gathering business and systems requirements. Experience with online banking or mobile banking. Knowledge of requirements methodology across Agile and Waterfall frameworks. Experience with user stories, specifications, business context diagrams, and process maps. Experience on projects valued above $2 million. Experience facilitating groups of 20 or more stakeholders. Bachelor’s degree from a university. Required Skills Excellent communication, collaboration, adaptability, attention to detail, analytical thinking, and gap analysis skills. Knowledge of requirements documentation and modeling tools, including Word, Excel, PowerPoint, Visio, JIRA, or Confluence. Preferred Qualifications Previous RBC experience. Experience with accessibility requirements or BDD feature files. Master’s Certificate in Business Analysis. CBAP or PMI-PBA certification. Experience with digital mortgage projects, mortgage financing, or mortgage approval. Benefits and Culture RBC offers a total rewards program, development coaching, flexible work-life balance options, and opportunities for progressively greater accountability. The team emphasizes collaboration, professional growth, trusted advice, and positive client and community impact. Workplace Details The role is based at RBC WaterPark Place, 88 Queens Quay West, Toronto. The position is full-time with a stated work schedule of 37.5 hours per week.

What you’ll do

Lead business analysis activities for a digital mortgage transformation program, focusing on requirements delivery and Agile ceremony management. Collaborate with Product Owners to decompose epics into user stories and provide guidance to junior analysts.

Requirements

Requires at least 5 years of business analyst experience, including 2 years in Agile environments and experience with online or mobile banking. A bachelor's degree is required, with certifications like CBAP or PMI-PBA preferred.

Benefits

• Total Rewards Program • Development Coaching • Flexible Work-life Balance Options

Listed skills

• Collaboration · Preferred
• Jira · Preferred
• Communication · Preferred
• Process Mapping · Preferred
• Business analysis · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Business Analysis
• Agile Methodology
• Requirements Elicitation
• User Story Refinement
• Stakeholder Analysis
• Gap Analysis
• UI Design Support
• Test Scenario Documentation
• JIRA
• Confluence
• Visio
• Analytical Thinking
• Collaboration
• Communication
• Process Mapping
• Online Banking

Job areas

• Data & Analytics
• Technology
• Finance & Accounting
• Consulting
• Software