The AI-native Banking OS where customers, employees, and AI agents work as one across channels and operations.
Amsterdam, North Holland
Backbase built the AI-native Banking OS - the operating system that turns fragmented banking operations into a Unified Frontline. Customers, employees, and AI agents work as one across digital channels, front-office, and operations. 120+ leading banks run on Backbase across Retail, SMB & Commercial, Private Banking, and Wealth Management. Backbase was founded in 2003 by Jouk Pleiter and is headquartered in Amsterdam, with teams across North America, Europe, the Middle East, Asia-Pacific, Africa and Latin America.
Hybrid · Toronto
The Senior Business Analyst acts as a proxy product owner to capture and prioritize customer requirements for customer experience initiatives. They are responsible for performing gap analysis, writing user stories, and guiding development teams to deliver enterprise solutions.